At ChatDA, your privacy holds paramount importance to us. To safeguard your privacy, we have formulated a Privacy Statement that comprehensively addresses the acquisition, utilization, disclosure, transfer, and safekeeping of your personal data.
This Privacy Statement is applicable to ChatDA Inc., a California corporation, along with its affiliated entities, collectively referred to as "ChatDA." Furthermore, it applies to all websites within the domain www.dental-assistant.ai, collectively known as the "Site."
Personal data encompasses information that can be employed to identify, relate to, describe, or reasonably associate with an individual or household.
ChatDA collects data from you through various interactions and through our Services, serving numerous purposes as elucidated below. This includes optimizing operations and ensuring you have the most rewarding experience with our Services. You may directly provide certain data when creating an account, managing your organization's account, uploading documents to the Services, or contacting us for support. Some data is gathered through observing your interactions, usage, and experiences with our Services and associated communications.
To process data, we rely on various legal justifications and permissions, commonly referred to as "legal bases." These encompass your consent, a balance of legitimate interests, the necessity to form and execute contracts, and adherence to legal obligations, each serving distinct purposes outlined below.
Moreover, data may also be acquired from third-party sources. Data from these sources is protected in accordance with the practices specified in this statement, in addition to any constraints established by the data source. The sources of third-party data may vary over time and may include partners involved in marketing activities.
While you have the option to decline when asked to provide personal data, some of our Services necessitate specific data to function and deliver a product or feature. Failure to provide required data in such cases may result in your inability to utilize the associated product or feature. Similarly, in cases where legal requirements dictate the collection of personal data or for entering into and executing a contract, failure to provide this data will preclude contract execution.
The data we collect is contingent upon the context of your interactions with ChatDA, your choices (including privacy settings), the products and features you utilize, your location, and applicable laws.
Personal data collected may encompass:
- Name and contact details, including first and last name, email address, postal address, phone number, and similar contact information.
- Credentials, such as passwords and security-related data used for authentication and account access.
- Financial information, required for processing payments when necessary, such as payment instrument numbers (e.g., bank account numbers).
- Content you provide, encompassing the content of files you input, upload, receive, create, or manage. For instance, if you transmit a file for processing as part of our Services, we need to collect the file's content to facilitate processing within our Services.
We exclusively collect and process personal data under the following conditions:
- When we have obtained your consent.
- When personal data is indispensable for fulfilling a contract with you or delivering a service to you.
- When necessary to provide you with the benefits of our Services and to operate our business.
- When processing aligns with our legitimate business interests.
- When it is required to comply with legal obligations, including relevant laws and regulations.
In specific instances, we employ your personal data as follows:
- We may utilize your personal data to dispatch critical notifications, including communications about purchases and alterations to our terms, conditions, and policies. These communications are fundamental to your interaction with ChatDA, and opting out of receiving them may not be possible.
- Your personal data allows us to keep you informed about ChatDA's latest product announcements, Service updates, and upcoming events. If you wish to be removed from our mailing list, you can do so at any time by adjusting your preferences or, in the case of marketing communications, by utilizing the relevant unsubscribe options in each email.
- We employ personal data to aid in the development, operation, delivery, and enhancement of our Services and content, as well as for anti-fraud purposes.
- Personal data may be used to validate identity, assist in user identification, and ascertain the appropriate services.
- Additionally, personal data may be used for internal purposes, encompassing audits, data analysis, and research intended to enhance ChatDA's Services and customer communications.
- In cases where non-personal data is combined with personal data, the merged information is treated as personal data as long as it remains combined and contains personal data.
- We may compile aggregated data and other statistical information related to your use of our Services, including personal data. Such information may be used to improve our Services, provided that it does not disclose your personal data to third parties except as stipulated in this Privacy Statement.
We share your personal data with your explicit consent or as required to complete transactions or deliver Services that you have authorized or requested. If you employ a ChatDA product provided by an affiliated organization, such as an employer or school, or use an email address from such an organization to access ChatDA Services, specific data, including interaction data and diagnostic data, may be shared to enable your organization to manage these products. When providing payment data for a purchase, we share payment data with banks and other entities responsible for processing payments or offering financial services, along with fraud prevention and credit risk reduction.
Moreover, we share personal data among affiliated and subsidiary entities under the control of ChatDA. Personal data may also be shared with vendors or agents acting on our behalf for purposes articulated in this statement. For instance, companies contracted to provide customer service support or assist in safeguarding and fortifying our systems and services may require access to personal data to execute these functions. In such instances, these companies must adhere to our data privacy and security requirements and are not permitted to use personal data acquired from us for other purposes. Furthermore, personal data may be disclosed as part of a corporate transaction, such as a merger or asset sale.
Finally, we reserve the right to retain, access, transfer, disclose, and preserve personal data, including your content, when we have a sincere belief that such actions are essential for the following purposes:
- Safeguarding the operation and security of our Services, including preventing or mitigating attacks on our computer systems or networks.
- Protecting our customers, such as preventing spam or fraudulent attempts involving our products or aiding in the prevention of potential harm to individuals.
- Adherence to relevant laws or response to valid legal processes, which may emanate from law enforcement agencies or other governmental entities.
- Protecting the rights and assets of ChatDA, including enforcing the terms that govern the use of our Services.
For a comprehensive list of third parties with whom we may share data, please refer to our list of subprocessors, accessible at www.ChatDA.com/subprocessors.
All information you provide may be transferred to or accessed by entities worldwide, as outlined in this Privacy Statement. In particular, ChatDA employs servers and service providers situated in the United States and Canada. If you prefer to avoid the transfer of your personal data to the United States, it is advisable not to utilize our Services.
We may transfer the personal data collected about you to recipients located in countries other than the one where the data was originally obtained. For individuals based in the UK, the EU, or other regions imposing data transfer restrictions outside their jurisdiction, this includes transfers beyond the UK and the European Economic Area (EEA) or the corresponding geographic area, extending to countries where our affiliates, group members, service providers, and business partners operate. These countries may not have data protection regulations that align with those in your home jurisdiction where the information was initially provided.
The data held by us is retained only for the duration it serves a legitimate purpose, as necessitated by our contractual obligations, or in accordance with applicable laws or regulatory requirements that pertain to us.
ChatDA extends specific choices concerning the personal data collected from you. To adjust your preferences or submit requests, please reach out to ChatDA (refer to Section 12 below). Depending on the laws of your jurisdiction or other pertinent regulations governing the processing of your data, you may have the following rights:
- Request access to the personal data retained by us, and request corrections, amendments, deletions, or blocks of the data by contacting us as indicated below.
- In accordance with applicable laws, withdraw any previously granted consent or object to the processing of your personal data on legitimate grounds. Your preferences will be duly respected in all future processing.
We meticulously review and authenticate requests to protect your personal data, ensuring that data protection requests are addressed fairly and in line with the prevailing data protection laws and principles.
To exercise any of these rights, kindly get in touch with ChatDA (see Section 12 below). Additionally, you have the option to file a complaint concerning our processing of your personal data with the data protection authority in your jurisdiction.
At ChatDA, we uphold administrative, technical, and physical safeguards designed to shield personal data collected through our Services from accidental, illegal, or unauthorized destruction, loss, alteration, access, disclosure, or usage.
Our Services may incorporate links to, or facilitate access to, products of third-party providers with distinct privacy practices compared to ChatDA. Should you provide personal data to these products, your data is regulated by their respective privacy policies.
Our Site may also feature links to external websites for your convenience and information. These websites function independently of ChatDA. Linked websites might possess their privacy notices or policies, which we strongly recommend reviewing. If any linked websites are not owned or controlled by us, we bear no responsibility for their content, the use of these websites, or their privacy practices.
ChatDA Services are intended for individuals aged 18 or older (or the age of majority in their respective jurisdictions if older).
We do not knowingly collect, employ, or disclose personal data from individuals under the age of 13 or equivalent minimum age as dictated by relevant legislation without verifiable parental consent. In the event that we discover the collection of personal data from an individual under the age of 13, or the equivalent minimum age stipulated by the jurisdiction, without prior verifiable parental consent, we will take prompt action to delete the data.
This Privacy Statement may be updated periodically, without prior notification, to reflect alterations in our personal data practices. The updated version will be published on the Site, and the date of the most recent update will be indicated at the top of the Privacy Statement. We recommend checking for updates on a regular basis.